9.23.2013

A Nice Surprise

Most that know me know that I do not generally care for surprises, they freak out the planner in me. But last week, I received a package in the mail that was a nice surprise. I wasn't expecting anything - not Christmas shopping yet, no product reviews coming up. I opened it up and I realized that sometimes being nice pays off.

Many months ago, possibly even a year ago, I contacted Nature Valley inquiring about the granola that comes with the McDonald's yogurt parfait. I loved it and wanted to know where I could buy some. Unfortunately, it was an exclusive for McDonald's and couldn't be purchased otherwise. I was bummed and never really found a granola that I liked as well, I kind of put it in the back of mind.

Fast forward and here is a package with a letter from Nature Valley. They wanted to let me know that they were now making and selling loose granola to the public. They sent me 2 large bags, one of each flavor available (Oats 'n Honey or Oats 'n Dark Chocolate) to try. I have always loved their products and now am so impressed with their commitment to their consumer. I'm having a yogurt parfait for lunch today and can't wait!

4 comments:

Connie Weiss said...

That is so cool! Dark Chocolate huh? YUM!

Emmy said...

No way! Now that is good customer service!

CraftyHope said...

Very cool!

Sarah Shumate said...

Wow! That's incredible! They must have saved your email/letter. How cool. So which flavor do you like better?