Most that know me know that I do not generally care for surprises, they freak out the planner in me. But last week, I received a package in the mail that was a nice surprise. I wasn't expecting anything - not Christmas shopping yet, no product reviews coming up. I opened it up and I realized that sometimes being nice pays off.
Many months ago, possibly even a year ago, I contacted Nature Valley inquiring about the granola that comes with the McDonald's yogurt parfait. I loved it and wanted to know where I could buy some. Unfortunately, it was an exclusive for McDonald's and couldn't be purchased otherwise. I was bummed and never really found a granola that I liked as well, I kind of put it in the back of mind.
Fast forward and here is a package with a letter from Nature Valley. They wanted to let me know that they were now making and selling loose granola to the public. They sent me 2 large bags, one of each flavor available (Oats 'n Honey or Oats 'n Dark Chocolate) to try. I have always loved their products and now am so impressed with their commitment to their consumer. I'm having a yogurt parfait for lunch today and can't wait!
3 comments:
That is so cool! Dark Chocolate huh? YUM!
No way! Now that is good customer service!
Wow! That's incredible! They must have saved your email/letter. How cool. So which flavor do you like better?
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